Frequently Asked Questions
Everything you need to know about your intimate essentials.
How do I find my perfect fit?
We recommend checking our detailed Size Guide located on each product page. Since sizing can vary between styles, we provide specific measurements for bust, waist, and hips to ensure your comfort.
What is your return policy for intimate apparel?
For hygiene reasons, we only accept returns on items that are unworn, unwashed, and still have the original tags and hygienic liners attached. Returns must be initiated within 30 days of purchase.
How should I care for my delicate lingerie?
To maintain the quality of lace and silk, we recommend hand washing in cold water with a mild detergent. If using a machine, please use a mesh laundry bag and a delicate cycle, then air dry.
Is your packaging discreet?
Yes, all orders are shipped in plain, unbranded outer packaging to ensure your privacy and security from the moment it leaves our warehouse.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.